Contact Systems Engineer

Saudi Arabia

Job ID SNS-0351

Posted On
30-Jul-2019
(1034 days ago)

Job type
Contract

Sector
Technology

Strong technical Skills Genesys Pure Engage system. (Framework, GVP, SIP Server, Infomart, ORS, URS, Stat Server, ICON, eservices, GIR, WFM, UCS).
Skill of implement the system component and upgrade it.
Skill to analyses the logs , (SIP , ORS , URS , MCP , IXN , Media servers , Stat Server , GMS , and other Genesys applications ).
Understanding the schema of ICON , IXN , UCS , Configuration Server database.
Excellent communication skills and ability to communicate with multiple stakeholders co developers, managers, testers and BA teams.
Past experience of working in NOC.
IVR development experience.
J2EE and VXML development experience.
Experience with one or more of the following: MySQL, Tomcat, Groovy, Thyme Leaf, Bootstrap, TypeScript, JQuery, SQL.
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