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BMC TrueSight Consultant

Saudi Arabia

Job ID SNS-0349

Posted On
25-Jul-2019
(1037 days ago)

Job type
Contract

Sector
Telecommunication

  • Administration of BMC TrueSight Operations Manager
  • Upgrade the TrueSight Operations Management, Apply Patches & Point fix
  • Configure and deploy monitoring solutions using BMC Patrol Agents
  • Develop MRL scripts required by monitoring, integration
  • Develop and configure CMA policies including tag, filter, group, and monitor policies
  • Configure and fine tune KPI, baselines and monitoring thresholds at global, local, and instance level
  • Build, Publish and administration of Service Impact Models
  • Develop and Configure custom monitoring solutions, dashboards, interface
  • Manage and support Integrations with BMC Remedy, BMC Service resolution, CMDB, other BMC products
  • Build integration to non-BMC monitoring solutions
  • Provide reports, stats, metrics to users and help debug issues with Infrastructure and Applications
  • Hands on experience with Smart Reporting to provide reports, stats, metrics to users and help debug issues with Infrastructure and Applications
  • On call Support for Critical priority issues
  • Addressing user Incidents & requests regarding Monitoring configurations.
  • Co-ordinate with Product Support and R&D teams to fix the product issues.
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