Field Maintenance Manager - Telecoms

Saudi Arabia

Job ID SNS-0309

Posted On
13-May-2019
(1111 days ago)

Job type
Contract

Sector
Telecommunication

Overall In charge of FM operation of all Regions
Responsible for SLA & KPI adherence with interface departments and customer
In charge of FM subcontractor/teams Competence Development and growth
Ensure that FM Comply to processes, procedure to provide world class network availability and reliability
Responsible for all Planned Work activities related to FM
To manage and control all operational issues & agenda
Interface to the regional customer and handle customer complaint of field maintenance work
Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment
Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party
Coordinate with NOC for efficient implementation of service request and complaint handling
Coordinate with NOC/NPO for effective O&M operations and effective functioning of network
Coordinate with core site 3rd party maintenance coordinator
Regional costumer coordinate and report
Maintain effective technical support staff for BSS & Transmission and 3rd party
Manage all the activities with allocated resources (man & machine) with the best utilization
Raise Regional coordinator to improve Service Performance and Obligations/Problems
Analyse of Field maintenance report
Spare parts management
Consume management
Regional warehouse surveillance
Project Management and control
Liaison with RNO coordinator, local authority & house owner
Quality Deployment and integration of new nodes (infra as well as equipment)
Field maintenance delivery quality surveillance and control
Maintenance quality improvement.
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