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IT Systems Support Engineer - Saudi Citizen

Saudi Arabia

Job ID SNS-0152

Posted On
(1801 days ago)

Job type


  • Provide technical support services to installed systems in accordance with business requirements and system procedures including contingency/disaster recovery scenarios.
  • Assist in the management of supported systems, including installation and configuration, fault resolution, security management, performance and accounting management, maintaining configuration records.
  • Ensure that all activities are carried out to the agreed IT Standards and to ensure that the relevant procedures are maintained and followed to meet these standards.
  • Actively contributes to the development of the team’s services, the planning, specification, development, installation, implementation and daily operation and management of supported server and desktop systems including first and second line support services.
  • Work with other team members and/or 3rd Parties to establish a stable platform including the troubleshooting of any issues and providing temporary cover of system administration duties.
  • Administering Windows 200x Servers, Microsoft Exchange, Active Directory. TCP/IP, DNS DHCP WINS. Microsoft Operating Systems, Android, Apple IOS, Virtualisation, Web technology, Microsoft Office.
  • Administering network devices, Backup/Recovery processes, Security management. Networking architecture principals. Excellent communication skills, Good problem solving skills, Able to work under pressure.
  • Project Management, ITIL, VMWare Horizon Suit, VDI , Java, LMS experience, BYOD Principals, Mobile Device Management, Network & Server architecture awareness, Change management.